Service to the Public

• We want our patients to feel that we have cared for them in a better manner than they considered possible.
• We acknowledge our patients can often feel nervous about coming to see us. Being cheerful, smiling and gaining eye contact in a friendly manner ,whenever we care for a patient significantly helps them cope with this.
• We provide high quality dental treatment 100% of the time.
• Everything we do must make the patients realise they can trust us. With this in mind we must be 100% efficient when we look after their appointments and accounts
• We insist upon superb cross infection control standards in order to make the patients and ourselves safe from cross infection.
• We feel that good surgery management is the key to a relaxed operating environment. This can only be achieved through forward planning and organisation.
• We want our patients to be able to see us within a reasonable amount of time if they have a problem. We therefore will strive to control our waiting times both for appointments and in the waiting room.
• We want to treat the public in the way we would want to be treated ourselves.